Legal centre
TixEvery Legal Centre
Browse the active legal terms, policies and data protection documents that apply to TixEvery event organisers, customers and platform users.
Event Organiser Terms & ConditionsRules for promoters, venues, and event organisers using the platform.
Customer Terms & ConditionsTerms that apply to ticket buyers and attendees.
Privacy PolicyHow personal data is collected, used, retained, and protected.
GDPR InformationData subject rights, lawful basis, and GDPR compliance information.
Acceptable Use PolicyRules for lawful, fair, and safe use of the platform and services.
Cookie PolicyHow cookies and similar technologies are used, and your choices.
Refunds & CancellationsRefund eligibility, cancellation flows, and timelines for customers.
Data Processing AgreementController/processor commitments and data protection obligations.
Sub-processors & Infrastructure ProvidersProvider categories and safeguards used to operate TixEvery.
Fees, Payouts & Deductions SchedulePlatform fees, processing costs, payout holds and deductions.
Complaints & Dispute Resolution PolicyHow customer and organiser complaints are escalated and handled.
Security & Responsible Disclosure PolicyHow to report vulnerabilities and conduct good-faith security research.
Accessibility StatementPlatform accessibility commitments and event access responsibilities.
Products, Merchandise & Digital Add-ons TermsTerms for physical goods, digital items and event-linked add-ons.
Donations PolicyHow donation collection, fees, refunds and fundraising claims are handled.
Booking Protection & Refund Protection TermsThird-party protection products, claims and refund interactions.
AI Tools TermsResponsibilities and limits for AI-assisted outputs and insights.
Profiles, Co-hosting & Shared Access TermsProfile claims, co-hosted shows and shared access responsibilities.
Telephone & Box Office Booking TermsRules for assisted, telephone and box-office bookings.
Widgets & Embedded Checkout TermsRules for embedded checkout, widgets and organiser websites.
Marketplace Integrity PolicyListing accuracy, fraud, impersonation and marketplace integrity rules.